Letter of motivation for Customer Service Representative in Bank sample

Letter of motivation for Customer Service Representative in Bank sample


Your name and address HR Officer

Name and address of the bank



Date: (enter date)


Dear Sirs/Madams,

I am writing in response to your advertisement for the position of a bank customer service representative. It is twice as hard to retain an existing customer as it is to attract a new one. Unfortunately, many businesses often overlook this fact.


Delivering high value and responsive service is vital in banking and that is exactly what I will deliver if you employ me.


As my CV indicates, I have worked in financial services for more than 3 years, so you will not have to go to big expense training me.


Furthermore, I have learned how to deal with a wide variety of customers, from the pleasant customer to the irritated. In every case, I assess their needs and how the bank can address them most effectively. I am good at understanding the psyche of the customers and hence knowing when to identify opportunities to sell services to the customer. The vast majority of my customers have walked away feeling satisfied. More importantly, they have returned to do business with us again.

If you are looking for an qualified professional to provide superior service and to promote customer satisfaction, you have found one in me. I assure you that you will not regret appointing me, and I would demonstrate myself as an asset for the organization.

You can give me a call at (000) 000-0000 so that we can meet to discuss our future association. Thank you for this opportunity.




Name Surname.